Thursday, November 19, 2009

Why "we" DON'T Care About Safety & Health

Sometime, as OSH Professional, it's difficult to sell the importance of OSH in the workplace. To convince management, to train employees and to explain to the contractors, we need some "personal" touch... as for me, the most important approach to sell Safety is through awareness... relate Safety from "common sense" & "common practice" approach that we experience it in our daily life...

so, some of the common questions & examples that I normally used to sell safety are:
1. Have anybody experience death or at least serious injuries before?? If yes, ask them to share with you & the others (if in the meeting or training session)
2. How many of you wearing a safety belt while you driving a car today??
3. How much is your life?
4. Your family/parent needs you more than the company :)
5. Newspaper cutting showing accident happen in the society etc

Safety Training Prog (Part2/2) by Barbara Semeniuk

Something to share (http://www.safetyxchange.org/training-and-leadership/how-to-create-effective-training-sessions-part-2-of-2)

How to Create Effective Training Sessions, Part 2 of 2

November 17, 2009

The first step in creating safety training sessions is to assess the existing gaps in your training program. In Part 1 last week, we looked at how to conduct a gap analysis. Let's turn now to how to use the findings of your gap analysis to craft training sessions that deliver your safety message effectively.

Customize Training to Suit Trainees' Needs

Safety training sessions must be reality-based. In other words, they must deal with the real challenges participants actually face on the job. Training should be customized to the needs and requirements of the participants and delivered in a way that allows for participation and interaction.

Before the Sessions

Effective training classes have to be directed and, before the training session develops, upfront work must be done by all parties. Participants should meet with their boss one-on-one before the training so that everyone is fully aware of potential barriers to success and gets involved in devising strategies to surmount the barriers. The goal of this process is to:

1. Identify Skill Levels: There shouldn't be a huge range of skill levels in the class. Students have to be selected so that their skill levels are appropriate for the training material or learning will not be effective. If you have an engineer at one end of the class and someone functionally illiterate at the other end, you will lose one or the other and neither will be comfortable in such an environment.

2. Set Expectations: Management, or the student's boss, should set expectations for the class and demonstrate their commitment to the process by meeting with each student prior to the learning experience and setting goals and expectations based on the course content. During this meeting, the student should be informed that he will be graded on a performance evaluation after the training class to determine if the skills have transferred. Remember: What gets measured gets done.

During the Sessions

It's important that the trainer engage the learners in a safe, fun, informative session with good adult learning techniques applied.

1. Encourage Coaching: The tell/show/do/teach cycle of learning is very powerful and participants should actively coach other members of the class. You can turn this into a fun and informative process by tossing balls to participants in groups to select the next group to lead the class in what they have discovered. Everybody participates in a fun, comfortable and safe environment.

2. Encourage Networking: Participants should network amongst themselves. It is possible that trainees may develop lasting friendships with people they meet in the class.

3. Look Forward: Once the learning session wraps up, rather than focusing on what the group now knows, instead focus on what the group needs to do from this point on. During the class session, build "to do" lists identifying what participants need to do to ensure that knowledge gained during the training sessions is not lost.

After the Sessions

After the training session:

1. Discuss Implementation of Key Concepts: There should be a debriefing by the boss. No happy sheets grading the niceness of the trainer's delivery or how happy the participants were in class. Instead, you want to discuss which key concepts from the training session will be applied immediately, within 30 days, within six months, within a year.

2. Train the Supervisor: The person's immediate supervisor can play an important role in the transfer of knowledge and should be held accountable for his/her staff. Special training sessions just for supervisors to facilitate this process may be in order as well.

3. Follow-up: Using the "to do" lists created at the end of the training session, have the management team evaluate how well these lists are executed by conducting performance reviews at clearly defined intervals. Also, ensure that performance appraisals are conducted at the intervals discussed during the debriefing.

4. Provide Refreshers: To help participants maintain their new knowledge, periodically offer quizzes, reviews or group sessions when new machines or tasks are introduced.

Conclusion

A well-designed course is a joy to teach. The session becomes an experience in which the trainer facilitates learning and the participants learn by doing. But to create effective training sessions you need to prepare: conduct a gap analysis, set clear performance expectations and help participants maintain their new knowledge during the course of their day-to-day activities. In this manner, information from the class will be disseminated, skills will be learned and barriers to success overcome!

Safety Training Prog (Part1/2) by Barbara Semeniuk

Something to share (http://www.safetyxchange.org/training-and-leadership/using-gap-analysis-to-improve-your-program-part-1-of-2)

How to Improve Your Safety Training Program, Part 1 of 2

November 4, 2009

Is your safety training simply an information dump? You're not alone. Many trainers feel that the more information they present, the better the session will be. Others simply let regulations determine what they teach because these classes are an easy sell. And these same trainers hope for happy participants in a well-attended class who rate the instructor as good to excellent. They also expect these participants to demonstrate their commitment to this new knowledge by applying it on their own time under their own steam.

The reality is that to facilitate the effective transfer of knowledge from the instructor to the class, instructors need a well-designed course, using simplicity and variety. It's a process that requires a bit of planning.

Conduct a Gap Analysis Before Training Begins

The instructor and the students both participate in the learning process and they learn in the most realistic and systematic fashion. To ensure that this occurs, it's helpful to first conduct a gap analysis. Why? A gap analysis may determine that:

  • Middle management is uncertain of their roles and responsibilities in a Health and Safety management system;
  • Location management may not have built a strong relationship with the trainer to allow for shared safety expectations and goal-setting. Decisions are not done in a collaborative fashion;
  • Workers are frustrated with the perceived level of resources allocated towards Health and Safety;
  • Workers are frustrated because some of the rules don't make sense at their location or work environment.

How to Identify Gaps

Look at your safety training program and ask yourself the questions below. (Note: These questions are performance factors adapted from Rummler and Brache's research on performance factors by the Hile group.) If the answer to any of these questions is "No" or "Don't know" there is a gap in performance.

  1. Does the safety program have the necessary corporate support in place? Does everyone have what they need to do what they are supposed to do?
  2. Training sessions need to set clear performance expectations. Do your trainees know what they are supposed to be able to do after training and can they do it?
  3. Are trainees measured on their performance and are there consequences for good and/or bad performance?

When performance gaps occur, you have a failure in the management system and a barrier to transfer of knowledge. You also have an opportunity for improvement

Conclusion

Management, trainers and participants need to be honest about any barriers to safety training and devise methods to surmount them. Next week, we'll look at some ways to achieve that.

Tuesday, November 10, 2009

How to become a good SHO (Part 2)

When I'm thinking on how to become a good SHO, it's not easy to quantify a "good" SHO... I'm trying my best to become a good SHO.... unfortunately I'm still searching for it...

BUT, after working more than 10 years in manufacturing & construction industries, I believe below are some of the criteria to become a good SHO..
1. Assisting & advising your management to comply with the OSH Laws
- Here, as a competent SHO, you trying your best to deliver all the OSH legal requirements that need to be complied by your organization...

2. Enforce OSH Compliance in your organization
- Walk the talk, pre-define all the OSH requirements upfront, standardization & enforce it....

3. Continual improvement of OSH in your organization
- never ended job to ensure the OSH risks are as low as possible

4. Educate employees on OSH as a value
- this is an essential step to ensure that "the safety of you is in your hand NOT in SHO"
- "Safety.... to valuable to compromise"